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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Ramirez

September 5, 2024

5  out of  5
rating by Anthony Ramirez
"Oneil Aquino was very professional and friendly. Answered all my questions in a way I could understand. I could have gotten my insurance coverage online or over the phone but I prefer an in person experience. Thanks again."
We responded:
"Anthony, Thank you for your review. It was a pleasure speaking to you about your insurance needs and I look forward to working with you again in the future. —Onell"
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Montia Osborne

August 30, 2024

5  out of  5
rating by Montia Osborne
"I am currently going thru trying to find out who caused a very big mistake in my no fault claim .My claim adjuster is not being very helpful and their supervisor will not return my calls as well .it’s gotten to the point where I have contacted the Attorney General’s office in regards to this matter. But there is one employee that took her time out to try to help me even though this matter didn’t concern her department.I would like to give a special thank you to Shawny Leon for going over and beyond for me understanding I am a paying customer that deserves answers and trying to get me to talk to someone that could possibly help me .I truly understand why she is a supervisor she deserves it.Thanks again for all your help ."
We responded:
"Hey Montia, I’m so sorry you’re having an issue with your claim. I’m going to contact the claims department and help you to the best of my abilities. I will do my best to get this resolved for you. Thank you so much for the positive feedback. I truly appreciate it. -Shawny"
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Dec A

August 30, 2024

5  out of  5
rating by Dec A
"Moises is really great to work with. Very responsive and helped me find great deals. I greatly appreciate him. Highly recommend for all your insurance needs!"
We responded:
"Thank you so much for the kind words. I look forward to working with you again in the future. -Moises"
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Joanna N

August 16, 2024

1  out of  5
rating by Joanna N
"My mother did a auto insurance quote and the price was ridiculous. Almost double what we are paying now with Geico"
We responded:
"Hello Joan. Unfortunately, some things are out of our control. A quote is a combination of your mom’s driving record and her credit score. All we simply did was input the information she provided us and we input it into our system. What comes out, no one in my office can control. I’m not sure how that deserves a bad review but you’re more than entitled to your opinion. Hopefully one day we can give you and your mom a quote to your liking. Have a great holiday weekend. I’m sorry we were unable to help your mom. Kind regards, Marclan"
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Patrick Pandolfini

August 1, 2024

5  out of  5
rating by Patrick Pandolfini
"Marc and the team are the best! So glad I found them!"
We responded:
"Patrick thank you so much for the review. We look forward to working with you in the future. "
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Radames Mateo

July 23, 2024

5  out of  5
rating by Radames Mateo
"Great service details on my auto insurance from Onell Aquino. Very knowledgeable and answered all my questions. I'm not going to lie, it was a little expensive, but I believe it is worth it. Hope I don't have to use it and that it goes down with each passing 6 months. I recommend Mr. Aquino to help out with home and auto insurance. Thanks!!"
We responded:
"Thank you for the kind words and the recommendation . It was a pleasure working with you on your auto insurance and I look forward to working with you again in the future. —Onell"
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Patrick Ng

June 12, 2024

5  out of  5
rating by Patrick Ng
"I cannot speak highly enough of Marclan Pinnock - State Farm Insurance Agent. From the moment I reached out for a quote to the completion of my policy, their team demonstrated unparalleled professionalism and dedication to meeting my needs. Their rates were competitive, and the coverage options provided peace of mind knowing that I'm well-protected. What truly sets them apart is their exceptional customer service; every interaction left me feeling valued and supported. I highly recommend Marclan to anyone in search of reliable and trustworthy insurance services. Also big shout out to Marclan, Onell and Shawny to helping me with this process."
We responded:
"Thanks so much for the kind words. We appreciate your business and we look forward to working with you in the future. —Marclan"
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Blind Eye

June 11, 2024

5  out of  5
rating by Blind Eye
"It was a pleasure talking to Mr. Aquino. He was very impressive and helpful. He was very helpful. Thank you."
We responded:
"Thank you so much for your review. It was a pleasure working with you. —Onell"
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Alan A

June 10, 2024

5  out of  5
rating by Alan A
"I would highly recommend Marclan for any insurance needs. Very knowledgeable and thoroughly reviews your needs."
We responded:
"Alan thank you for your review. It was a pleasure speaking with you and I look forward to working with you in the future. —Marclan"
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Valeria Tamayo

April 23, 2024

5  out of  5
rating by Valeria Tamayo
"I recently had the pleasure of interacting with Onell Aquino, an agent team member at State Farm, and I was thoroughly impressed by the experience. Onell was not only knowledgeable and professional but also exceptionally attentive and empathetic to my needs. He went above and beyond to ensure that all of my questions were answered and that I felt completely supported throughout our interaction. His dedication to customer satisfaction was evident, and he managed to make the entire process smooth and stress-free. I am genuinely grateful for the high level of service provided and would recommend State Farm to anyone looking for reliable and friendly customer support. A big thank you to Onell and the team!"
We responded:
"Hey Valeria, Thank you for the kind words. It was a pleasure speaking with you and I look forward to working with you again in the future. -Onell"
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maria moya

March 25, 2024

5  out of  5
rating by maria moya
"Onell is Very helpful for my needs. Was able understand my concerns and was able to proceed with a solution. I’m glad he was able to help. Amazing customer service."
We responded:
"Hey Maria, Thank you so much for the review and I look forward to working with you in the future. —Onell"
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Aida N Marte

March 7, 2024

5  out of  5
rating by Aida N Marte
"Mr Onell sounds like an exceptional employee. His professionalism, clear explanations, and excellent problem- resolving skills make human valuable asset. His patience and politeness are commendable. I whole heartfelt recommend him for a higher position and a better salary; he truly deserves it. Thank you for a considering this comment. A. Marte"
We responded:
"Hey Aida, Thank you so much for the review. We look forward to working with you in the future. "
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nicholas rotundo

February 27, 2024

5  out of  5
rating by nicholas rotundo
"Great easy and fast service definitely recommended For all customers seeking insurance for their cars and Home"
We responded:
"Hey Nicolas, Thank you for the review. We really appreciate it and look forward to servicing you in the future. "
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Brigitte

February 12, 2024

5  out of  5
rating by Brigitte
"I want to see about homeowners insurance. The agents were extremely nice, and I was able to get a reasonable quote."
We responded:
"Brigitte, Thank you so much for the kind words. We look forward to working with you in the near future with your homeowners insurance policy!"
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Muhammed Abbas

February 9, 2024

5  out of  5
rating by Muhammed Abbas
"Dan really helped me out to get my plan up and running for both my car and motorcycle insurance. He called me several times to work around my schedule at work and went above and beyond to make sure I was able to save on my auto insurance. Ask him for deals like adding renter's insurance to give you a better deal . Thanks again for helping me out, Dan!"
We responded:
"Thanks Muhammed, It was a pleasure helping you with your home insurance and your renters insurance and I look forward to helping you in the future. -Dan"
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ronnie o

February 9, 2024

5  out of  5
rating by ronnie o
"very well spoken and was very informative. Was patient and pleasant"
We responded:
"Thanks Ronnie! Dan"
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Sebastian Montoya

February 9, 2024

5  out of  5
rating by Sebastian Montoya
"I had the pleasure of working with Onell, a Statefarm representative, and I couldn't be happier with the service I received. From the moment I reached out for assistance with my car insurance policy, Onell was nothing short of exceptional. His expertise and knowledge were evident as he patiently answered all of my questions and addressed any concerns I had. Not only was he incredibly helpful, but he also went above and beyond to ensure that I was getting the best coverage at a competitive price. Onell's professionalism and friendly demeanor made the entire process stress-free and enjoyable. He took the time to thoroughly explain all the intricacies of my policy, ensuring that I fully understood my coverage options. I highly recommend Onell as a Statefarm representative to anyone in need of insurance assistance. His dedication, expertise, and excellent customer service are truly commendable. Thank you, Onell, for your outstanding support!"
We responded:
"Thanks Sebastian, It was a pleasure working with you on your car insurance. If you need any help going forward please don’t hesitate to give us a call. -Onell"
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james b

February 8, 2024

5  out of  5
rating by james b
"Dan was a big help and i got a very affordable quote."
We responded:
"Thanks James! Dan"
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Spooner B

February 6, 2024

5  out of  5
rating by Spooner B
"I left a message with my name for Auto quote Dan call back with all the info I needed- quick service got the quote- them we talk about life insurance he could not be nicer very easy-no headache."
We responded:
"Thank you for allowing me to quote you for auto insurance. Hopefully we will be able to move forward with your life insurance policy. —Dan"
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Rafael Miranda

September 26, 2023

5  out of  5
rating by Rafael Miranda
"Jahanya Johnson was extremely helpful throughout my process getting auto insurance. she also helped me get life and short-term disability insurance. She explained everything thoroughly.Jahnaya was very nice and understanding."
We responded:
"Rafael, Thank you so much for your kind words. It was a pleasure helping you with you auto insurance, health insurance and life insurance. I look forward to working with you again in the future. —Jahnaya"
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Jeanette Wragg Henry

September 15, 2023

5  out of  5
rating by Jeanette Wragg Henry
"Staff is always cordial professional and knowledgeable. Patience and kindness is their virtues.I love Shawny.shw treats her clients like family and ensures your best interest/deals.You can't ask for a more affordable and spot on plans for home or car insurance. I employ people to give this team a chance you will not be disappointed as they utilize every to guarantee you the best"
We responded:
"Thank you so much for your kind words. It’s always a pleasure helping you with your home and auto insurance. I look forward to working with you and your family again in the future. -Shawny"
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Maya McDavid

September 7, 2023

5  out of  5
rating by Maya McDavid
"I was very surprised to see how much savings my agent Jahnaya Johnson was able to save me once I switched my insurance to State Farm. I was even able to get the same coop insurance policy as my previous company for only $12 a month. Jahnaya walked me step by step of my policy and even assisted in bill payment and setting up my drive safe device which was another discount on my policy. Overall great experience especially in my bank account. 😀"
We responded:
"Hey Maya, I’m so glad I was able to help you with your home and auto policies. I’m also glad that you found the Drive Safe and Save app helpful. I look forward to working with you in the future and thank you for choosing the Marclan Pinnock Agency at State Farm. -Jahnaya"
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Jose alberto Estevez

June 23, 2023

5  out of  5
rating by Jose alberto Estevez
"Gracias Devi por ayudarme con mi seguro de auto"
We responded:
"Jose, thank you for the feedback. We truly appreciate your business. I’m am glad that we were able to help you find affordable coverage for your car. We look forward to working with you in the future. "
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John Gonzales

June 13, 2023

5  out of  5
rating by John Gonzales
"Thank you Devi for helping me setup the discounts in my policy, I appreciate the help"
We responded:
"No problem at all. I look forward to working with you again in the future. —Devi"
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Mickilia Martin

June 7, 2023

5  out of  5
rating by Mickilia Martin
"Jahnaya was an amazing agent to work with, she was fast and efficient with everything and made everything so easy to understand. I have already recommended her to others !! It is a pleasure having her as my agent."
We responded:
"Hey Mickilia, Thank you so much for your kind words. It was a pleasure working with you also and I look forward to working with you in the future. —Jahnaya"